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Faq

Why should i shop at Starfall’s Collection?

Shopping at Starfall's Collection is unique because:

  • User friendly website
  • One stop shopping for all photographs, movies, clothings of Cindy Starfall
  • All orders are tax included
  • Standard domestic shipping is complimentary
  • Products are signed personally by Cindy Starfall to you

Do you offer customized video?

Yes.  Please email your ideas to customersupport@cindystarfall.net then a free quote will be given to you.

What if i can’t find items i’m looking for?

Please email customersupport@cindystarfall.net with the specific items you're looking for and we will be gladly add them in our database for you to purchase

How long is standard shipping?

All orders will be shipped within 1-2 days from the purchase date.

Then, standard U.S shipping will take between 5-7 business days to arrive at the destination

Standard International shipping will take between 6-10 business day to arrive at the destination

 

Who owns and manages Starfall’s Collection?

Cindy Starfall herself owns and manages Starfall's Collection to be as user friendly as possible.

Do you offer discrete billing?

Yes, all orders you purchase from Starfall’s Collection will appear as Farfalla Inc. on your statement

 

 

 

Will products include signature?

Yes, all products you purchase on Starfall’s Collection will be signed personally by Cindy Starfall

Who do I contact if I’m experiencing problems?

Please email customersupport@cindystarfall.net for support. All questions will be responded approximately 1 – 2 business days